Mango User Support & Resources

Use our resources to help you get the most out of Mango.

Customer support is available at no charge to Paid and Free Trial subscribers.

Getting started is quick and easy.  We recommend reading our Help Articles which will guide you through new account setup.

Live Chat is available in the application for any questions you may have.  Within the Live Chat, Help Articles can be requested and viewed in the Chat widget.

Start a Conversation!

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Phone

Voice 877-520-1525 ext. 2

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Email

[email protected]

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Business Hours

Mon-Fri 9:00am – 6pm (EST)
Sat-Sun (Closed)

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Mailing Address

Mon-Fri 9:00am – 6pm (EST)
Sat-Sun (Closed)

Mango Webinars

Would you like to see Mango in action? Check out our growing library of on-demand webinars.

After registering, you will receive a confirmation email containing information about joining the webinar.

Mango Workshops

 

The Mango Practice Management Workshops are back and better than ever! Below you will find the current schedule for our training workshops, at 1pm, EST, so you have an idea of what we will be covering during that specific training.

These sessions will be interactive with a lot of Q&A.

HOLIDAY SCHEDULE

  1. November 1st at 1:00 EST – General Time & Billing

  2. November 3rd at 1:00 EST – Invoicing

  3. November 8th at 1:00 EST – Project Management

  4. November 10th at 1:00 EST – Document Management

  5. November 15th at 1:00 EST – Rate Templates

  6. November 17th at 1:00 EST – Budgets

  7. November 25th – No Workshop

  8. November 27th – No Workshop

  9. November 29th at 1:00 EST – General Time & Billing

  10. December 1st at 1:00 EST – Invoicing

  11. December 6th at 1:00 EST – Project Management

  12. December 8th at 1:00 EST – Document Management

  13. December 13th at 1:00 EST – Rate Templates

  14. December 15th at 1:00 EST – Budgets

  15. December 20th at 1:00 EST – General Time & Billing

  16. December 22nd, December 27th, and December 29th – No workshop

User Onboarding

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Importing Data

We assist with implementation to include importing data, setup and training.  Mango can import Clients, Open Invoices, Open Time and Users.

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Tutorial Videos

Look for the video icon within the application to get instructions based on the section of the application you are in.

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In App Chat

If you have questions, we are a chat away.  You can easily access chat from inside the application for questions and help articles.

Online Meetings & Support

Schedule an online meeting with a Mango team member and join them for a screen sharing session.

Create a meeting for a Mango technician to access your computer.