Mango User Support & Resources

Use our resources to help you get the most out of Mango.

Customer support is available at no charge to Paid and Free Trial subscribers.

Getting started is quick and easy.  We recommend reading our Help Articles which will guide you through new account setup.

Live Chat is available in the application for any questions you may have.  Within the Live Chat, Help Articles can be requested and viewed in the Chat widget.

Start a Conversation!

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Phone

Voice 877-520-1525 ext. 2

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Business Hours

Mon-Fri 9:00am – 6pm (EST)
Sat-Sun (Closed)

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Mailing Address

Mon-Fri 9:00am – 6pm (EST)
Sat-Sun (Closed)

Mango Practice Management Workshops

Our interactive training workshops are back and better than ever! These interactive sessions are the best time to get your questions answered and to brush up on the Mango application features and best practices. Workshop sessions take place at 1pm ET on the times listed below:

  1. August 2nd at 1:00 EST – General Time & Billing

  2. August 4th at 1:00 EST – Invoicing

  3. August 9th at 1:00 EST – Project Management

  4. August 11th at 1:00 EST – Document Management

  5. August 16th at 1:00 EST – Rate Templates

  6. August 18th at 1:00 EST – Budgets

  7. August 23rd at 1:00 EST - Reports

  8. August 25th at 1:00 EST - Admin Training

  9. August 30th at 1:00 EST – Project Management

User Onboarding

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Importing Data

We assist with implementation to include importing data, setup and training.  Mango can import Clients, Open Invoices, Open Time and Users.

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Tutorial Videos

Look for the video icon within the application to get instructions based on the section of the application you are in.

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In App Chat

If you have questions, we are a chat away.  You can easily access chat from inside the application for questions and help articles.

Online Meetings & Support

Schedule an online meeting with a Mango team member and join them for a screen sharing session.

Create a meeting for a Mango technician to access your computer.