How to Take on More Clients in 2025
Happy New Year! As we kick off 2025, it’s a great time to think about fresh starts and new goals. For those of us in the accounting industry, now’s the time to think of ways to grow our businesses and do even better than last year—from upgrading your accounting workflow software to going niche in your market share.
Whether you run an accounting firm, work as a CPA, or are a bookkeeper, the start of a new year is the perfect time to develop growth strategies.
In this guide, we’ll share tips on how you can attract more clients and grow your firm exponentially. From trying out the latest accounting tools to building stronger relationships with the people in your community, we have a lot of ideas to share. Let’s dive in and explore how you can expand your reach in 2025 and beyond.
1. Upgrade your accounting workflow software
Are you still working with pencil and paper or cobbling together a mishmash of software to run your accounting business?
It’s a new year, and there’s no better time to give your business the upgrade it deserves. Gone are the days when traditional methods were sufficient to keep up with the complex demands of accounting.
In 2025, the landscape has evolved, and so should your tools. The right software can revolutionize the way you work and make your workflow faster, more accurate, and incredibly client-friendly.
Updating to an all-in-one, accounting project management software like Mango will benefit your firm in many ways. Here are just a few benefits to making this move:
- Streamlined operations: Mango integrates various functions such as project management, time tracking, billing, and accounting into a single platform. This integration reduces the need to switch between different software for different tasks. It’s a time and sanity saver.
- Improved efficiency and productivity: With built-in features like invoicing, due date management, and scheduling, Mango simplifies and speeds up routine tasks. This automation allows accountants to focus more on analysis and advisory roles, rather than spending time on repetitive administrative tasks.
- Better client management: Mango’s client portals can provide clients with real-time access to their financial data, reports, and project status. Plus, with Mango, clients can securely submit documents without ever logging into the client portal. This provides a friction-free way to work with your clients.
- Scalability: As a firm grows, the software used needs to adapt. Mango is scalable and it can handle an increasing number of clients and projects without compromising performance.
Updating to Mango’s all-in-one solution can transform your accounting firm’s operations, making 2025 your year to be more efficient and client-focused—the not-so-secret ingredients to attracting more clients.
2. Use capacity planning to manage your team’s workload and avoid burnout
If you’re taking on new clients, you need to be able to manage the work if you want to maintain quality without overloading your team. Capacity planning software helps accounting firms solve this by giving them insight into schedules, work volume, and timelines.
The many benefits of capacity planning include:
- Smarter task assignments and project planning: Assign projects, budgets, and deadlines based on who has time and the right skills, so no one ends up overbooked or overstressed.
- Clear task tracking: See what’s due, how much time has been budgeted, and where everything stands with dashboards that keep projects on schedule and let you shift tasks around when needed.
- Flexibility when things change: A flexible dashboard lets you quickly reassign tasks and move deadlines if client demands shift or priorities change.
When you make capacity planning part of your process, your firm can confidently take on more work, keeping both clients and staff happy and setting your firm up for steady, sustainable growth.
3. Streamline onboarding with digital engagement letters
Engagement letters help set clear expectations with new clients, but creating and managing them can be one of the most time-consuming parts of onboarding. However when you digitize them, you can save time on admin tasks, keep everything organized, and impress your new clients.
Here are a few ways you can improve your engagement letter game:
- Use customizable templates to create consistent engagement letters for every client rather than starting from scratch each time.
- Reduce the back-and-forth and get work started sooner by letting clients sign engagement letters with secure eSignature.
- Automate reminders to get engagement letters signed without chasing down each and every client.
The efficiency created by an upgraded engagement letter approach lets your team focus on high-value work and ultimately helps your practice grow.
4. Upsell to existing clients with client advisory services (CAS)
When you finally hook a client to your services, don’t hesitate to upsell them on your client advisory services (CAS).
Why? CAS shifts the perception of your firm from being solely a “compliance” function to a crucial partner in business and financial strategy. By offering CAS, you move beyond traditional accounting roles to become a trusted advisor who plays a key part in your client’s business growth and financial health.
Start by reviewing the services you currently offer and look for opportunities to introduce CAS as a complementary offering.
For example, if you’re handling tax preparation for a client, expand your services to include strategic business planning, financial forecasting, and personalized financial management advice. These services go beyond the numbers to provide insightful, strategic guidance that can help your clients make more informed business decisions.
Effective upselling, especially with CAS, requires a deep understanding of your client’s needs and goals. This means you should:
- Treat CAS offerings as consultative solutions rather than just additional services.
- Educate your clients on the benefits of CAS and how they can help them achieve their objectives and manage business challenges.
- Fully train your team about client advisory services so they can articulate the benefits clearly and effectively.
5. Develop a high-quality website
In 2025, your website will often serve as the first point of contact with potential clients. Your website is not just a digital brochure. It’s a platform to establish your firm’s credibility, expertise, and approachability.
A high-quality website should be clean, professional, and easy to navigate. Start with a compelling homepage that clearly states who you are, what you do, and how you can help your clients. Your website should also include clear calls to action throughout, guiding visitors toward scheduling a consultation or learning more about your services.
Key components of your website should include:
- Clearly outlined services that focus on the benefits and value they provide to clients.
- Client testimonials that build trust by showcasing positive reviews and success stories from your clients.
- Contact information so potential clients can reach you with visible contact details or a contact form.
- Educational content that positions your firm as an expert with insights, tips, and updates in the accounting world.
Don’t forget about search engine optimization (SEO). SEO strategies like keyword research and local search optimization can increase your website’s visibility. You should also make sure to update your website regularly; regular updates keep your content fresh and remind search engines that you’re out there!
6. Network and build partnerships
Networking is about more than just collecting business cards. It’s also about building relationships that can lead to new client referrals.
Attend industry events, join local business groups, and actively participate on social platforms like LinkedIn. By increasing your visibility in the industry, you can increase your profile among potential referral sources, like lawyers, insurance agents, mortgage brokers, and business coaches.
Maintaining partner relationships can be challenging, though, when you’re up to your neck in client work. Investing in tools like a client relationship management (CRM) software can help you keep track of your contacts and make communication more efficient with automated messaging, newsletters, and drip campaigns.
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7. Leverage social media to reach clients
The majority of your clients are online. What’s more, they’re active on social media. They’re using social media to educate themselves and to find service providers for both personal and professional needs.
That means, as an accounting firm, you’re doing your firm a disservice when you don’t have an active presence on social media.
Of course, that doesn’t mean you need to be posting every day on every channel. Rather, identify which platforms your ideal clients use and invest your time there.
Each firm should tailor their social media strategies to reflect their goals—it can be beneficial to work with an experienced marketing agency for this—but there are some overarching best practices that will help you leverage social media to grow your client base:
- Post on a regular cadence—sporadically posting makes it harder to show up in feeds.
- Focus on high-value content that educates clients and demonstrates your value as an accounting firm (e.g., client success stories, testimonials, etc.).
- Create a rapport with your audience by responding to comments and messages.
- Use targeted ads to reach potential clients in specific industries or locations.
8. Start email marketing
Email marketing remains one of the most effective ways to encourage relationships with both current and potential clients. But for email marketing to work, it needs to be done strategically.
If you don’t have an email marketing program in place, these tips can help you get started:
- Build your email list: Offer a free resource, like an eBook or a webinar, in exchange for email sign-ups. This way, you’ll collect the contact information of people already interested in your expertise.
- Send regular email newsletters that offer value: Depending on your services, you can offer tax tips, business planning strategies, or regulatory updates. Consider repurposing blog or website content to reduce the workload!
- Personalize your emails: Using your subscriber’s name and targeting content based on their interests makes your email more appealing to your audience. Segment emails based on services and industry so they’re getting content that’s truly useful to them.
As with all business initiatives, tracking performance is key. Monitor key performance indicators for email marketing like open rates, click-through rates, and conversions to understand what content resonates most and fine-tune your strategy.
9. Establish client referral programs
Happy clients are the best advocates, and a referral program is a smart way to tap their positive experiences into new business.
For a referral program to be successful, offer appropriate benefits, such as a discount or small gifts, for clients who refer others to you. The key is to keep the process simple and straightforward—if there are too many steps involved, clients will be less likely to participate.
And when a client does refer someone? Show them you appreciate it! A personal thank-you can go a long way in strengthening your relationship.
10. Participate in community events
Community engagement can boost your firm’s visibility and position you as more than a business by showing you’re committed to making a difference. For today’s value-driven clients, this can be a major differentiator.
Some easy ways to dip your toes in the water include sponsoring local events or hosting free financial advice sessions within the community.
Community involvement helps establish your firm as a trustworthy, invested member of the area, making it more likely for local businesses and individuals to consider you for their needs.
11. Ask for reviews and testimonials
People trust recommendations from others, even if they come from strangers online.
Here’s how to encourage and leverage client feedback:
- Ask at the right time: The best moment to ask for a review is right after a successful engagement, like after helping a client meet a critical deadline or achieve a financial milestone.
- Make it easy: Provide clients with direct links and simple instructions for leaving reviews on platforms like Google Business Profile, LinkedIn, or Yelp.
- Feature testimonials prominently: Display these on your website, marketing materials, and social media. They serve as powerful social proof and help build trust with prospects.
- Respond to reviews: Thank clients for positive reviews and professionally address any concerns raised in the less favorable ones. This shows that you value feedback and are committed to continuous improvement.
12. Explore niche markets
Focusing on a specific niche can be a smart move for your firm. Instead of trying to appeal to everyone, honing in on a particular industry allows you to stand out and offer real value to clients who need specialized help.
Start by thinking about areas where you already have experience or expertise. Maybe you’ve worked with healthcare professionals or enjoy helping creative freelancers get their finances in order. Choose a market where you can make a difference and understand the unique needs of that group.
Once you’ve identified a niche, adjust your services to meet their specific challenges. For instance, if you decide to work with startups, consider offering cash flow management or business planning designed to help new businesses thrive. Make it clear how your knowledge can solve their problems.
Final thoughts
This new year is brimming with opportunities for attracting new business. By using new tools and building good relationships, you can successfully grow your practice this year. Here’s to attracting more clients and achieving new goals in your accounting work.
Unlock your accounting firm’s potential.
Save time, streamline workflows and get paid faster with Mango’s all-in-one Time and Billing Practice Management software.
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